Job Title: Spa & Recreation Manager
Job Number: 25038645
Job Category: Golf, Fitness, & Entertainment
Job Location: Lagos Marriott Hotel Ikeja, 122 Joel Ogunnaike Street, Lagos, Lagos, Nigeria, 100271VIEW ON MAP
Schedule: Full Time
Located Remotely? N
Position Type Management
Job Summary
Manages overall operations of Health Club. Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for the fitness assessment center and health programs.
CANDIDATE PROFILE
Education And Experience
High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.
2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.
- CORE WORK ACTIVITIES
Managing Health Club and Operations
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Schedules events, programs, and activities, as well as the work of others.
- Develops and implements menu of classes and services, including special programs.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Manages outside vendors.
- Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Manages pool areas, including overall maintenance, daily upkeep and cleanliness.
- Ensures all facilities are in appropriate operating condition.
- Schedules work/repairs as needed with the Engineering Department.
- Maintains and enforces safety standards and procedures with the recreation staff.
- Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff.
- Manages operating budget.
- Assists with major equipment purchases.
- Provides special programming for holiday weekends and heavy transient time periods.
- Plans and implements special recreational opportunities for resort guests as business demands.
- Serves as a role model to demonstrate appropriate behaviors.
- Monitors quality, standards and meets the expectations of the customers on a daily basis.
- Provides services that are above and beyond for customer satisfaction and retention.
- Oversees all Human Resources activities in the Recreation Department.
- Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Hires, trains, and monitors development of recreation staff.
- Participates in the performance appraisal system process, giving feedback when needed.
- Coordinates all training activities for employees in department.
- Encourages and builds mutual trust, respect, and cooperation among team members.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you
How to Apply
Interested persons should click here to apply.
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