Head, Quality Assurance/Quality Control
Lagos State, Nigeria
Full-Time
On-site
We are a smartcard manufacturing company committed to delivering innovative solutions and exceptional service to our customers. As we continue to grow and expand our operations, we are seeking a dynamic and experienced individual to join our team as the Head, QA/QC.
Job Overview:
As the Head, QA/QC, you will be responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance. The position assures compliance with ISO 9001:2015 QMS requirements, company requirements, customer requirements, regulatory requirements as well as the go-to person in quality management.
Responsibilities:
- Draft quality assurance policies and procedures, standards and/or specifications, interpret and implement quality control standards.
- Evaluate adequacy of quality control standards, make sure products are not defective.
- Oversee the daily activities of QA/QC supervisors and team leads, hire and train new QA/QC supervisors and team leads.
- Supervise the Quality Control and quality assurance Team daily activities.
- Devise sampling procedures and directions for recording and reporting quality data.
- Review the implementation and efficiency of quality and inspection systems.
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
- Have capacity to lead the quality assurance requirement in the production floor as a certified quality manager (CQM) to supervise and leads a team towards improving development systems within the production lines and monitor customer satisfaction with outside suppliers.
- Conduct strategic planning to enable the company operate more effectively.
- Onboard CQMs capacity that will be adequate to maintain and implement the company's quality management systems (QMS).
- Evaluate and develop new techniques for reliability and quality control for processes and products.
- Establish procedures and analyze data to ensure quality and reliability of every production output from all production lines.
- Analyze data to identify areas for improvement in the quality system.
- Assessing customer requirements in terms of quality and ensuring that they are met.
- Directing objectives to maximize profitability.
- Responsible for declaring that a product is not safe or is not of the specified quality.
- Document internal audits and other quality assurance activities including inspecting production assembly lines to conducting customer service and marketing surveys.
- Investigate customer complaints and non-conformance issues, collect and compile statistical quality data.
- Develop, recommend and monitor corrective and preventive actions.
- Prepare reports to communicate outcomes of quality assurance and quality control activities.
- Identify training needs and organize training interventions to meet quality standards.
- Coordinate and support on-site audits conducted by Internal and external providers.
- Evaluate audit findings and implement appropriate corrective actions.
- Monitor risk management activities regarding quality of production output.
- Responsible for document management systems
- Comply with information security policy of the company.
- Any other roles that may be assigned by the Management.
Requirements:
- Minimum of 10 valid years of working experience in Quality Assurance/Control or closely related field.
- Bachelor’s degree in Quality Assurance, Business or Statistics.
- Master Degree in relevant discipline or a MBA is an added advantage.
- Applicants must reside within Lekki and around Ibeju Lekki.
How to Apply
Qualified and interested candidates should send their applications to recruitment@epayplusng.com with "Head, Quality Assurance/Quality Control" as the subject of the mail.
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