Customer Liason Officer Job at Investments Limited

Sunlek Investments Limited was incorporated in Nigeria under the Companies and Allied Matters Act 1990 as a private company on 8th May, 2000 with the aim of establishing construction, importation and
manufacturing business in Nigeria.  Her choice of field was borne out of the cutting-edge in Agricultural development initiated by the government of the Federal Republic of Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Liason Officer

Location: Lagos

Job Description

A well-established organization based in Lagos is looking to hire Client Liaison Officers in Abuja and Port-harcourt.

The Client Liaison Officer’s primary responsibility is to appropriately sell our products and services to prospective customers, building effective robust business relationships whilst doing so.

He/She will liaise with customers, resolve queries, attend to enquiries driving growth and increasing the market share.

He/she will also serve as an intermediary between the company, its prospective customers, customers and stakeholders, to meet their needs for information, support and assistance.

Main Job Function

Liaising and maintaining good relationships with customers.

Calling on prospective customers for the purposes of acquiring new business

Preparing and submitting proposals to prospective customers

Address customer satisfaction issues promptly.

Providing first line product, process and technical support to customers within the region

Managing queries and enquiries from customers

Manage and report on product issues to ensure customer satisfaction, productivity and control costs in line with targets set.

Collate information for budget planning process.

To prepare Office Annual Plans and budget.

Recommends Unit budget to Management.

To ensure that expenditure is incurred within the limits of the sanctioned budget.

Compiles monthly reports

Accountable for day-to-day operations of the office including supervisory and administrative functions.

Maintain communication between staff and the Head Office as well as providing support and guidance to staff.

Performing other functions as may be directed by the Management

Requirements

A Degree in a related field, as well as excellent written and verbal communication skills

Relationship-building skills

Experience/Criteria:

Excellent MS Office Suite skills

Minimum of 2 years’ experience within a sales and business development function

Must have relevant experience (sales, marketing etc)

Ability to interface with clients and staff

Ability to work under pressure and meet deadlines

Good presentation skills and ability to interact with middle and senior management

Strong organisational skills

Strong administration skills

Excellent attention to detail

IT literate

Be innovative

Closing Date

17th June, 2016.

How to Apply

Interested and qualified candidates should send their CV's indicating their preferred location, to: josephine.ogana@sunlek.net