Andela is developing a corps of high-quality technology talent
across the African continent that will drive the current and future phases of
tech-enabled growth around the world. With the fastest growing population and
highest youth population in the world, we believe Africa is one of the greatest
untapped markets for talent development.
Andela is seeking an IT Systems Administrator with core
competencies in Systems management and IT infrastructure support and is a
“world class” technologist.
Job Position: IT
Systems Administrator
Type: Full
Time
Experience: Mid
Level
Location: Lagos,
Nigeria
About the IT Systems
Administrator role
Your personality reflects that:
- You are
passionate about IT.
- You are the
person who understands how IT systems work under the hood.
- You have passion
for supporting users in a large complex environment.
- You are able to
transfer your technical expertise to members of your team as well as other
member of the Andela organisation. In this role, you will devise
strategies that would leverage technology solutions to solve business
challenges positioning IT team and the company at large as world class
players.
- You have a clear
vision of technology and are able to understand the multiple complex
pieces of a technology problem and provide the best solution.
- You are driven
and will not let challenges go unsolved.
- You have a keen
sense and understand how IT systems play a major role in an organisation’s
growth.
On this job you will
- You will be
responsible for all IT centric systems, managing, monitoring, tracking,
reporting and resolving any issues that might come up during the day to
day operation of each system.
- You will manage
the helpdesk system, keeping to strict SLAs as defined.
- You will serve
as a first point of contact for all IT related issues and escalate to the
appropriate levels.
- You would on
occasion provide remote support to users in multiple timezones.
- You will liaise
with and support other departments to provide all technology solutions
that they might need to fulfill daily tasks.
- You will serve
as liaison to third parties to resolve IT issues within the company.
- You will provide
subject matter expertise, advice and consultancy for infrastructure and IT
systems.
- You will monitor
and effect all policies and strategies defined by the department head.
- Be proactive in
communicating within and without the department ensuring information
transparency.
- You will on
occasion work outside regular work hours.
What makes you a great fit for this role
- The ability to
troubleshoot IT networks and provide solutions in a timely manner.
- Experience in
managing a large user base.
- Deep
understanding and demonstrated knowledge of core IT concepts including
routing, firewalls, operating systems’ maintenance, hardware repairs.
- Working
technical knowledge of the Linux operating system and similar
environments.
- At least 3 years
in IT Administration and managed a large user base.
Note
We are an equal opportunity employer and
value diversity at our company. We do not discriminate on the basis of race,
religion, color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
Method of Application
Interested and qualified persons should Click Here to Apply
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