Cummins Inc is a global power leader that designs,
manufactures, sells and services diesel and alternative fuel engines from 2.8
to 95 liters, diesel and alternative-fueled electrical generator sets from 2.5
to 3,500 kW, as well as related components and technology.
Cummins serves its
customers through its network of 600 company-owned and independent distributor
facilities and more than 7,200 dealer locations in over 190 countries and
territories.
Cummins Inc is currently recruiting for the following
position:
Job Position: Workshop
Technician
Location: Lagos
Description
Diagnoses and
completes less complex repairs to engines at the customer’s site.
Engages customers in
a courteous and professional manner. Anticipates and ensures prompt and
efficient attention to customer needs.
Applies the use of
specialized tools and follows documented procedures and policies to diagnose
and complete less complex repairs, including identifying and preparing required
parts and tools.
Performs preventative
maintenance activities as per documented schedules and standards on engine and
related components in the field.
Escalates unresolved
issues to more experienced Field Service Technicians and/or Supervisor.
Completes required
documentation, such as service worksheets, timesheets, warranty claims, quality
documents via handwritten forms or business system input screens.
Identifies additional
service opportunities with customer.
Completes training in
line with skill and business requirements.
Maintains service
vehicle and tools for cleanliness and proper operation.
Ensure adherence to all
relevant Health Safety & Environmental policies, procedures and legislation
and reports any issues / incidents to site management and to their supervisor.
Qualifications
Skills
Skill Level A
Level II Technician
plus:
Ability to train
Service Personnel to develop their diagnostic skills
Able to identify
opportunities for work process improvements and recommend appropriate action
Able to develop and
maintain productive working relationships
Ability to prepare
reports providing feedback on service interventions
Skill Level B
Skill Level A plus:
Ability to identify
and resolve engine system failures relating to and impacted by component
failure
Ability to guide /
coach other service technicians through complex service interventions and
diagnostic issues
Can resolve complex
technical problems
Ability to identify
and up sell further service and repair opportunities.
Education,
Licenses, Certifications
Apprentice Trained
Engine Technician (Preferred)
Vocational diploma
from relevant technical institution
Locally valid driving
permit (Preferred)
Experience
Advanced level
knowledge of and/or experience with engine products
Experience providing
technical advice and coaching to more junior technicians (preferred)
Method of
Application
Interested and qualified persons should click here to apply online
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