Restaurant and Banquet Manager Vacancy

Bradfield Consulting- Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guest is looking to recruit a Restaurant and Banquet Manager.

Job Position: Restaurant and Banquet Manager.

Job Location: Abuja

About the Job

The Banquet Manager will be responsible for managing all F&B operations and for delivering an excellent guest experience. The goal is to maximise sales and revenue through customer satisfaction and employee engagement.

RESPONSIBILITIES

Oversee all aspects of the daily operation of the Apartment’s Room Service operation.

Supervise all Room Service personnel.

Respond to guest complaints in a timely manner.

Ensure proper set-up, breakdown and maintenance of all banquet functions

Work with the F&B head and keep him/her informed of F&B issues as they arise.

Organize all documentation for shift work on a daily basis including pre-shift reports

Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems

Coordinate and monitor all phases of the Room Service operation.

Ensure effective communications between each shift.

Supervise the room service area in order to attract, retain, and motivate the employees.

Ensure optimal level of service, quality, and hospitality are provided to guest.

Ensure the timeliness and accuracy of the amenity set-up and delivery.

Monitor and maintain proper running and cleanliness of banquet areas

Perform any other reasonable duties as required and directed

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner

Prepare and submit required reports in a timely manner.

SKILLS AND COMPETENCIES

Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Ability to spot and resolve problems efficiently

Mastery in delegating multiple tasks

Communication and leadership skills

Ability to manage personnel and meet financial targets

EDUCATION AND EXPERIENCE

At least 5 managerial experience and strong interpersonal skills.

Solid experience in a similar position from within a 3 or 4-star hotel/serviced apartments.

Proven banquet management experience in a similar establishment

Up to date with banquet trends and best practices

Method of Application

Interested persons should Click Here to Apply Online