Cummins is a global power leader that designs, manufactures,
sells and services diesel and alternative fuel engines from 2.8 to 95 liters,
diesel and alternative-fueled electrical generator sets from 2.5 to 3,500 kW,
as well as related components and technology.
Cummins serves its customers
through its network of 600 company-owned and independent distributor facilities
and more than 7,200 dealer locations in over 190 countries and territories.
Cummins is currently recruiting for the following position:
Job Position: Key
Account Manager
Location: Lagos
Description
Manages customer relationships to achieve sales goals and
executing sales plans within an assigned sales territory or account.
Sells company products and services by developing new
prospects and accounts.
Achieves sales targets and ensures customer satisfaction.
Develops relationships to generate customer goodwill and
loyalty.
Conducts negotiations according to company guidelines.
Identifies, researches, and contacts prospective customers
and builds positive relationships that will generate future sales and repeat
business.
Responds to customer concerns about the company and its
products.
Provides leadership and mentoring to less experienced sales
representatives.
Drives utilization of Cummins tools and processes (i.e.
Customer Relationship Management, Customer focus Six Sigma).
Qualifications
Skills
Focus On Customer Needs - Able to leverage network of
customer contacts to attain customer specific information that will provide
useful in making informed business decisions and increase understanding of
customer needs.
Account Planning - Is able to develop strategies to grow
business, formulate marketing plans, identify support needs and measure
progress. Understands what strategies need to be put in place to strengthen
customer relationships. Uses the Customer Market Profitability tools (such as
OEM Supply Agreement CORP 04-05-00-00) that support account planning as well as
customer loyalty NPS tools and process.
Sales Calls - Able to formulate sales call plans, conduct
calls according to plans, gather information and negotiate terms of sale. Able
to coach others.
Manage Customer Relationships - Manages customer
interactions and relationships to maximize sales opportunities. Utilizes
appointment and customer contact management software. Able to coach others to
develop effective contact management habits. Consistently demonstrates ability
to establish rapport, meet commitments, and develop effective working
relationships with customers.
Sales Negotiations - Able to identify negotiating tactics
used by customers and how to manage them. Familiar with Customer Market
Profitability tools (such as OEM Supply Agreement CORP 04-05-00-00) that can be
utilized during negotiations. Can recognize the balance of power within a
negotiation and has the skills to alter that balance. Drives toward
collaborative relationships (i.e. win/win relationships).
Education, Licenses, Certifications
College, university, or equivalent degree in marketing,
sales or a related subject or equivalent industry experience required.
Experience
Intermediate level of relevant work experience required.
Method of Application
Interested persons should click here to apply
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