IROKO is Africa's leading entertainment technology company.
Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most
talked about African internet start-ups, thanks to its flagship Nollywood movie
platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered
Video-On-Demand for Nollywood content (Nigerian movies) and
has aggregated the world's largest online catalogue of African content,
totalling 10,000+ hours.
We are recruiting to fill the position below:
Job Title: Kiosk
Customer Service Attendant
Locations:
Surulere, Yaba, Festac, Ebute Metta, Alaba, Trade fair, Oshodi, Mafoluku,
Victoria Island, Lekki and Ikeja - Lagos
Job Description
Manages and attend to customers that comes to the iROKOtv
booths and creating a fun, lively booth environment.
Teaching booth visitors how to use the app, and documenting
their feedback/concerns
Troubleshooting and resolving customers’ problems with our
product or escalating issues.
Achieving and maintaining proficiency with our escalation
matrixes.
Consistently staying up-to-date with new IROKOtv
products/services
Providing weekly reports on customer feedback to management
Teaching booth visitors how to download and use the IROKOtv
app
Selling IROKOtv subscriptions to booth visitor.
Subscribing visitors to IROKOtv subscription plans and helping
them download movies on their phones
How to Apply
Interested and qualified candidates should come with their
CV's in person to the company's office address below:
Address: No 8, Adebayo Mukuolu Street, Beside Hotel New
Castle, Anthony Village.
Date: Monday, 12th and Tuesday 13th of June, 2017.
Time: 10am
Application Deadline
13th June, 2017.
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