Stresert Services- Our client is an industrial printing
organization based on the mainland of Lagos with equipment and facilities that
cannot be rivaled in sub-Saharan Africa.
Job Location:
Yaba, Lagos State.
Job Summary:
The ideal candidate will act as the first point of contact
on behalf of the company with clients; Serve visitors by greeting, welcoming, and
directing clients appropriately; notifies company personnel of visitors’
arrival; Maintains security and telecommunications system.
Detailed Job Duties:
Welcomes visitors by greeting them, in person or on the
telephone; answering or referring inquiries.
Directs visitors by maintaining employee and departmental
directories.
Maintains security by following procedures; monitoring
logbook; issuing visitor badges.
Maintains a professional work environment and administrative
support.
Maintains telecommunication system by following
manufacturer’s instructions for house phone and console operation.
Maintains safe and clean waiting area by complying with
procedures, rules, and regulations.
Schedule and maintain appointments diary.
Coordinate incoming and outgoing mails, packages, and
deliveries.
Supply information regarding the organization, products,
services and policies to clients on enquiry.
Deals with compliant tactfully, calmly and politely
Reports and document issues for resolutions.
Maintains continuity among team members by documenting and
communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results
as needed.
Inform line manager adequate information when the need
arises.
Other key functions are Supervisor support, office harmony,
crisis handling, office morale, customer service.
Any other duty as assigned from time to time.
Desired Qualities:
The ideal candidate should have superior organizational
skills; be self-motivated; resourceful; detail-oriented; energetic; have an
excellent communication and interpersonal skills; have the ability to
prioritize and handle multiple client/project queries at a time.
Qualification, Skills
& Other Requirements:
HND/ Bsc.
Must possess Telephony Skills, Good Verbal Communication,
Multitasking Skills, Good Administrative Skills, Microsoft Office Skills and
Listening Skills. Professionalism, Customer Focus, Organising, Informing, and
Pressure Handling abilities are very essential.
Candidate is also expected to be aware of the roles of other
office employees for smooth referrals on enquire.
Must have a minimum of three years experience as a customer
service/client officer Post NYSC
Work day; Salary & how to apply:
Work Days: Monday
– Friday
Saturday: Half day (twice a month)
Salary: N50, 000
– N70, 000/m
Application Method:
FORWARD PASSPORT PHOTO AND CVs to
‘recruitment@stresertservices.com’using ‘Service Executive’ as subject of mail.
Application Deadline
18th August, 2017.
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