Community Support At Co-Creation Hub

Co-Creation Hub(CcHUB) is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.

Job Title: Community Support

Location: Lagos

We are recruiting two dynamic professionals to join our Community Support Team in managing our execution and daily operations. As Community Support at a vibrant hub, you are the face of the Centre and will be responsible for driving positive experiences for all our guests, members, and community. You will have a good understanding of the various functions of the hub and be able to communicate them effectively.

Roles and Responsibilities

• Make our hub a welcoming environment for all our guests, members, and the community.
• Manage the front desks on a daily basis.
• Direct visitors to the appropriate teams and offices.
• Answer, screen and forward incoming phone calls to appropriate people.
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mails/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbooks, issue visitor badges, etc).
• Order front office supplies and keep an inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodation, and prepare vouchers.
• Keep updated records of office expenses and costs.
• Resolve issues related to the centres
• Support in handling logistics for meetings and events.

Requirements

• 3-5 years experience as a Community, Customer Service or Front Office Representative.
• Strong written and verbal communication skills
• Proficiency in Microsoft and Google Suites
• Hands-on experience with office equipment (e.g. telephones and printers)
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills and customer service skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Professional attitude and warm appearance

How to Apply

Interested persons should click here to apply

Good Luck!!!