Job Title: Restaurant Operation Manager
Company: Spronks Creations Limited
Location: Lagos
Job Type: Full-time
We are currently seeking an experienced and passionate Restaurant Operation Manager to join our team at Spronks Creations Limited . As a Restaurant Operation Manager, you will play a pivotal role in overseeing the day-to-day operations of our restaurant, ensuring exceptional service and customer satisfaction. If you have a strong background in restaurant management, excellent leadership skills, and a passion for delivering outstanding dining experiences, we want to hear from you!
Responsibilities:
- Oversee and manage all aspects of restaurant operations, including staff supervision, inventory management, and financial performance.
- Ensure that all team members adhere to company policies, procedures, and quality standards, maintaining a high level of service excellence.
- Hire, train, and motivate a team of front-of-house and back-of-house staff, providing ongoing guidance and performance feedback.
- Develop and implement effective strategies to enhance customer satisfaction, optimize efficiency, and increase profitability.
- Monitor and analyze financial data, such as sales reports, labor costs, and budget performance, and take appropriate actions to achieve targets.
- Maintain strong relationships with vendors, suppliers, and other external partners to ensure the availability of high-quality ingredients and resources.
- Collaborate with the marketing team to develop and execute promotional activities to drive customer traffic and revenue growth.
- Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements.
- Handle customer complaints and concerns promptly and professionally, striving to resolve issues to their satisfaction.
- Stay updated on industry trends, new market opportunities, and emerging technologies to continuously improve the restaurant's offerings and operations.
Requirements:
- Minimum of 5 years of experience in restaurant management or a related role.
- Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering outstanding customer service.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and motivate a diverse team.
- Excellent problem-solving abilities and decision-making skills, with a focus on finding innovative solutions.
- Solid understanding of restaurant financials, inventory control, and cost management.
- Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
-Supervise day-to-day activities and assist in the food and beverage outlets
-Create innovative programs and promotions that drive revenue through increased guest patronage
-Aid in all financial budgeting operations to maximize profitability
- Knowledge of industry regulations, health and safety standards, and licensing requirements.
- Proficiency in relevant software applications, such as point-of-sale systems and Microsoft Office Suite.
- A degree or diploma in Hospitality Management or a related field is preferred.
How to Apply
If you are a dedicated professional seeking an exciting opportunity to lead a dynamic team and create memorable dining experiences, please submit your resume and cover letter to jobs@spronks.com and info@spronks.com . We look forward to hearing from you!
Spronks Creations Limited is an equal opportunity employer. We appreciate all applications; however, only qualified candidates will be contacted for an interview.The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
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