Service Specialist - Mechanical Drives Vacancy

Bradfield Consulting- Our client is a multinational conglomerate with businesses in Electrification, Automation, Digitalization and Healthcare bundled into nine divisions and healthcare as a separately managed business. Due to ongoing growth and expansion,
opportunity has arisen for a high caliber talent in the role of Service Specialist - Mechanical Drives.

The Service Specialist - Mechanical Drives will have the following responsibilities:

• Develop sales proposals, negotiate and close deals and act as voice for the customers

• Be available in the market. Visit customers on all levels frequently and continuously

• Establish yourself as accepted welcomed and competent trustworthy partner for our customers

• Create and drive opportunities to guarantee achievement of Order Intake, Ebit & Sales targets

• Drive Service sales by promoting services to all existing and new customers in the region

• Gather feedback from customer, assess customer’s needs, address customer inquiries, provide ideas and suggestions on relevant product development and after-sales services and ensure increased customer satisfaction

• Carry out forecasting and planning activities at the Business Segment level

• Develop go-to-market strategy for in-country service portfolio fitting with DF CS MD market requirements

• Acquaint yourself with the MD portfolio especially with those drives used in the Cement Industry and in materials handling applications and deliver presentations and provide technical knowledge-sharing/ training to customers

• Regularly update customer information and pipeline in CRM tool and develop efficient weekly working plan and monthly business reports for management

• Carry out market studies/ analysis, analyze activities and behaviors of competitors in the market and develop customer account plans

• Supervise and organize all proposals, quotations and tender documents and take responsibility for accuracy and value/ cost of all quotations

• Coordinate market information and requirements and feedback to HQ to ensure improved competitiveness of service products in technology and functionality

• Supervise and ensure proper sales-to-project hand over of secured orders

• Acts as a change agent to proactively drive sales of the Service business and develop trusted relationships with customers

Requirements

• Minimum of 5 - 8 years work experience with a successful proven track record in Sales or Service related functions in the Cement and materials handling industry or similar

• Bachelor degree or master degree or similar in Mechanical or Electrical Engineering or other related field)

• Experience in delivering after-sales service for Drives/ Automation/ Power Distribution systems preferred

• Excellent teamwork and communication skills

• Good interpersonal skills and able to interact with stakeholders at all levels

• Excellent command of the English language, both written & spoken

• Should possess good organizational, problem solving and analytical skills.

• Able to frequently travel within and outside of Lagos and/ or Nigeria

Method of Application

Interested persons should Click Here to Apply