Bradfield is equipped not only to attract excellent
personnel but to ensure that they are improved and empowered to deliver on
every client’s strategic intent/organizational goal. Our value is to assist in
getting rid of all inconvenience associated with recruitment; plus reducing
unsuitable employees either via skill or culture. And more… all this would be
done within concise turn-around time. Beyond this, we package and deliver
quality trainings to help prune your employees to deliver efficiently.
Job Title: Technical
Resource For Africa (Intermediate Knowledge Of French Is Compulsory)
Location: Lagos
Job Type: Permanent
Job Description:
• Receives and processes the most complex customer orders,
inquiries and/or complaints covering items or products ordered, and supports
customers through specialized technical or scientific knowledge/product
applications.
• Pro-actively maintains an ongoing relationship with
selected customers and sales staff, particularly those focused on technical
applications of the product or service.
• Researches and obtains resolution of a variety of customer
complaints and issues.
• Serves as link between customers and sales staff to assure
responsiveness.
• Tracks order activity, and alerts appropriate staff of any
potential delivery problems.
• Repairing motors and controls.
• Customer site support.
• Customer phone support.
• Onsite technical support for all customers.
• Administration work in terms of technical database
(repairing motors).
• Assist and coordinate the training that takes place on all
the products of the Company in CAF market including new employees.
Additional
requirements:
• Electrical electronics or mechanical engineering
background.
• Minimum of 2 to 3 years working experience in similar
Industry.
• Strong and sound technical background.
• Excellent communication and interpersonal skills.
• Technical certifications will be an added advantage i.e CCNA,
ITIL Vs 3.
• Fluency in English and French is a compulsory requirement.
How To Apply
If you want this job, click here to apply
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