Promasidor's Vision is to provide the opportunity to purchase our brands to everyone in Africa, because we firmly believe that everyone in Africa deserves that opportunity. We intend on executing this vision by operating within a clear set of rules. QUALITY Our customers demand and deserve quality products. We must fulfill our promise to provide products and service of consistently high quality.
Job Title: Business Process Analyst
Job Location: Lagos Nigeria
OBJECTIVE
The main objective of this role is to conduct analysis, design, modeling, evaluation and improvement of the company’s business processes.
This role will also require to actively participate in the set-up of the company’s business process management (BPM) activities: development and/or implementation of a Business Process Management System (BPMS) covering the entire BPM cycle and all the necessary software to: document, develop, test, deploy, execute, analyse and optimise business processes.
Initially as a team member of the ICT Information System (IS) unit, it is envisaged that the business process management activities will expand as more and more processes are managed and will at a later stage be the focus of a separate “BPM” unit.
KEY RESPONSIBILITIES
Business Process Analysis
- Drive the analysis, design and modelling of business processes by conducting user interview/meetings and documenting the current and future state of business process via appropriate tools (drawings, texts as well as presentations).
- Evaluate efficiency, propose and implement approved business process
improvements.
- Select, define and maintain the Promasidor group standards with regards to BPM.
Go-To-Market (GTM)
- Participate in setup and testing of the Go-To-Market Application.
- Translate the GTM analysis into applications functionality, including data requirements, GTM configuration etc.
GTM Administration
- Create and maintain up-to-date Information Systems’ User Accounts, Roles, Access rights, Configuration/Settings/Parameters, Reference data, ensuring that relevant validation and approval procedures are followed.
Testing
- Validate any change to GTM (for
problem fixing, change requests reasons or upgrades) and get appropriate sign-off before the change is put in use in the “LIVE” environment.
- Responsible for all phases of the User Acceptance Testing process and QA as it relates to GTM configuration.
Training and Communication
- Train new users on how to perform their roles as it relates to GTM.
- Identify changes which are affecting the work of various groups of users and train these users on the changes.
General
- Coach and mentor other Analysts as well as learn from them depending on your respective skills and experiences.
- Provides comprehensive reporting and status feedback to Management
EDUCATION
Bachelor’s degree in Computer Science, Information Technology or any other related course.
EXPERIENCE
Minimum of three (3) years’ experience as a business process analyst working with computerized management systems.
KNOWLEDGE & SKILLS
Business Process Analysis techniques
Strong knowledge of BPMN 2.0 standard
Exposure to at least one ERP system
Standard office computer tools (email, word
processor, spreadsheet...)
Nice to have:
Computer or Information Science with
Business orientation
General understanding of Accounting rules
Apple Mac OS X
Good communication skills with ability to
simplify complex information
Team spirit
Structured writing skills
Ability to manage priorities and handle
stress
Time Management
Basic people management
Assertive drive of mixed groups of people
PERSONAL ATTRIBUTES
Excellent analytical skills & attention to details
Ability to abstract reality into models
Understanding of both business and technological
Issues spreadsheet
Project Management
Functional Analysis
How to Apply
Interested applicants should apply here.
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