Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Title: Billing Analyst
Location: Lagos
Employment Type: Full Time
Summary
The Billing Analyst manages and resolves all aspects of billing and billing query resolution and works with marginal supervision
Responsibilities
Billing
Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar
Processes billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
Processes manual EPS invoices and PWO quotes as requested
Reviews Invoices and conducts variance analysis, with sign off required
Coordinates monthly invoice run
Assists in month end close related tasks
Project Management
Participates on projects and ad hoc assignments as needed
Researches and provides backup for external audit requests
Performs month end close activities including transfer and recon of AR System and Process Efficiencies
Implements and documents processes and procedures required by SOX
Provides input into the on-going development and support of billing systems, processes, and policies
System Operational Support
Processes assigned Service Requests in a timely and accurate manner to meet all internal SLAs
Monitors CRM Queue and re-route unassigned correspondence per account assignment
Monitors Universal Work Queue for all unassigned SRs and re-assign to appropriate group member
Validates data against executed contracts
Reporting
Produces and appropriately files reports and other data sources that are necessary for SOX controls
Creates and distributes reporting for Management Customer Support
Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues
Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
Acts as First Line Support for approval requests and deal
Qualifications
Proven years in a Finance role preferred
Bachelor's degree required
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
How to Apply
Interested persons should click here to apply
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