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Sales Engineer

Sales Engineer

 Sales Engineer 

Lagos State, Nigeria

Full-Time

Hybrid

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers.


As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

The Sales Engineer will support local, regional, and global merchants in integrating with the Magellan platform and the Global PayU Enterprise. This role spans the entire merchant onboarding lifecycle, including pre-sales consultation, integration support, and post-sales assistance. It requires the ability to prioritize business needs effectively while providing technical expertise and ensuring a seamless experience for merchants. A proactive approach is essential to delivering exceptional support and service.

What you the Sales Engineer be doing:

  • Integration support – working closely with the merchant to ensure they are fully integrated into the PayU platforms.
  • Provide API support and technical issue resolutions – these can be resolved on various channels including MS team calls, face to face discussions ( if required) and via relevant tools/
  • Ensure merchant queries are resolved within SLA timeously
  • Take ownership of incidents, requests and problems until cases are resolved during the integration process)
  • Create technical documentation to support teams internally as well as merchants
  • Create seamless process to ensure effective support and integration on PayU Platforms
  • Monitor merchants transactional processing during the integration process using SQL queries

What are we looking for?

  • Must be technically strong – have development background ( Java preferable)
  • Must be able to use, understand and debug api calls using postman and debugging tools
  • 3-5 years experience as a Technical Support Specialist or Integration Specialist
  • Must have experience in : Using Postman or similar tools, Project Management, API calls and logs, SQL experience is MUST, Knowledge in the payments industry
  • Must have developed soft skills like information analysis, ownership, empowerment oriented to client and for learning the internal products and services

    • How to Apply
    Interested persons should click here to apply
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