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Team Lead Manager


Team Lead Manager

Job Location: Owerri, Imo State

Full Time

 Ukamart Global Limited is a fast-growing retail and e-commerce brand specializing in brand-new and used phones, laptops, gadgets, and accessories. With physical outlets in key cities and a growing online presence, we’re revolutionizing consumer electronics sales through physical stores, digital marketing, affiliate programs, and social commerce platforms like TikTok Shop.


Job Summary:


We are looking for a results-driven, strategic, and tech-savvy Sales Leader to manage and grow revenue across all Ukamart sales channels. This includes overseeing in-store retail sales, online transactions, dispatch delivery performance, and affiliate-driven conversions. The ideal candidate will be passionate about customer experience, digital growth, and team leadership.


Key Responsibilities:


Sales Strategy & Execution

• Develop and implement sales strategies to drive revenue across all channels

• Lead sales efforts for new and used phones, laptops, and accessories

• Optimize in-store and online sales funnels for higher conversion

• Coordinate with marketing to plan and execute online sales campaigns


Team Leadership

• Manage and motivate sales teams across all branches

• Set clear KPIs and sales targets; provide coaching and performance reviews

• Train new hires and maintain a high-performing sales culture


Customer Relationship Management

• Build relationships with VIP and returning customers

• Ensure superior customer service across in-store, website, WhatsApp, and social platforms

• Gather and implement customer feedback to improve experience and retention


Reporting & Performance Analysis

• Generate and present daily, weekly, and monthly sales reports

• Analyze sales trends and identify improvement areas

• Collaborate with finance and operations for forecasting and inventory alignment


Digital & Cross-Channel Growth

• Support digital marketing and affiliate efforts to drive online sales

• Promote affiliate programs and social commerce (e.g., TikTok, Instagram Shop)

• Collaborate with content creators and influencers to boost reach


Inventory & Merchandising

• Work closely with procurement to ensure availability of top-selling items

• Recommend new product additions based on sales data and trends

• Oversee store display and online product presentation to maximize appeal



Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus)

• 3–5 years of experience in sales leadership (retail and/or e-commerce)

• Proven track record of hitting or exceeding sales targets

• Strong knowledge of retail sales dynamics and online commerce strategies

• Excellent team leadership, communication, and data analysis skills

• Comfortable using CRM tools, POS systems, and sales dashboards


Preferred (Bonus) Skills:

• Experience managing affiliate or influencer campaigns

• Familiarity with platforms like TikTok Shop, Instagram Shop, and Jumia

• Understanding of Nigeria’s mobile phone and electronics market


Why Join Ukamart?

• Be part of a fast-growing retail + tech-driven business

• Lead a dynamic team with direct impact on revenue growth

• Opportunities for career growth and professional development

• Competitive salary + performance-based incentives


How to Apply

Interested persons should click here to apply
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